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The University of Edinburgh: Service Management and Design
| Institution | The University of Edinburgh View institution profile |
|---|---|
| Department | Edinburgh Futures Institute View department profile |
| Web | efi.ed.ac.uk/study/postgraduate |
| futurestudents@ed.ac.uk | |
| Telephone | 0131 650 4360 |
| Study type | Taught |
MSc
Summary
**An interdisciplinary degree with Edinburgh Futures Institute**
Services – and how they are designed and managed across the public, third, and private sectors – are vital to the future of economies and societies across the globe. This innovative new Masters programme uniquely integrates service management and service design in the context of a data-driven society, and is taught by academic experts from management, design and data-related fields.
It is intended for those who plan to build careers in service-related areas across the private, public and third sectors. It supports you to develop the critical, creative and data skills that are essential to your success.
Unlike other programmes, this distinctive programme considers service management and service design as part of an integrated whole. We cannot design services without understanding how they are to be delivered and managed, and we cannot manage services without understanding how and why they have been designed. Working from this perspective, you will develop an engaged and critical understanding of service management and service design that will underpin your career development.
Developing core data skills, both analogue and digital, and an advanced understanding of the implications of service design and management, you will:
* explore the core characteristics of ‘service’ and ‘services,' understanding how they can be designed, managed and delivered to add value to their consumers and users
* look at the implications of the data-driven society for the service sector, and what this means for the management and design of services
The programme will also give you a deep understanding of how value is defined, created and embedded in service delivery.
**Postgraduate study at the Edinburgh Futures Institute**
This programme is part of an interconnected portfolio of postgraduate study opportunities at Edinburgh Futures Institute (EFI).
The Futures Institute supports interdisciplinary teaching, learning and research that is focused on complex global and social challenges. Our programmes are taught by academic experts from many different subject areas.
As a Futures Institute student, you should be proactive and motivated. You will be supported to develop creative, critical, and data-informed thinking that cuts across traditional disciplinary boundaries. You will have the space to think deeply about questions linked to your own passions and professional goals and will develop a project based on an issue that you care about.
As well as knowledge specific to your area of study, studying at Edinburgh Futures Institute will give you the skills and understanding you need to become a creative, confident, and critical citizen in a fast-changing world.
These skills include:
* the ability to interrogate issues of global scope using perspectives from across disciplines
* creative and analytic approaches to knowledge
* core data skills
* data ethics
You can join us regardless of whether you already have experience or practical skills in the use and application of digital data.
| Level | SCQF Level 11 |
|---|---|
| Entry requirements | Entry requirements for individual programmes vary, so please check the details for the specific programme you wish to apply for on the University of Edinburgh website. You will also need to meet the University’s language requirements. |
| Location | Central area campus George Square Edinburgh EH8 9JZ |
Summary
**An interdisciplinary degree with Edinburgh Futures Institute**
Services – and how they are designed and managed across the public, third, and private sectors – are vital to the future of economies and societies across the globe. This innovative new Masters programme uniquely integrates service management and service design in the context of a data-driven society, and is taught by academic experts from management, design and data-related fields.
It is intended for those who plan to build careers in service-related areas across the private, public and third sectors. It supports you to develop the critical, creative and data skills that are essential to your success.
Unlike other programmes, this distinctive programme considers service management and service design as part of an integrated whole. We cannot design services without understanding how they are to be delivered and managed, and we cannot manage services without understanding how and why they have been designed. Working from this perspective, you will develop an engaged and critical understanding of service management and service design that will underpin your career development.
Developing core data skills, both analogue and digital, and an advanced understanding of the implications of service design and management, you will:
* explore the core characteristics of ‘service’ and ‘services,' understanding how they can be designed, managed and delivered to add value to their consumers and users
* look at the implications of the data-driven society for the service sector, and what this means for the management and design of services
The programme will also give you a deep understanding of how value is defined, created and embedded in service delivery.
**Postgraduate study at the Edinburgh Futures Institute**
This programme is part of an interconnected portfolio of postgraduate study opportunities at Edinburgh Futures Institute (EFI).
The Futures Institute supports interdisciplinary teaching, learning and research that is focused on complex global and social challenges. Our programmes are taught by academic experts from many different subject areas.
As a Futures Institute student, you should be proactive and motivated. You will be supported to develop creative, critical, and data-informed thinking that cuts across traditional disciplinary boundaries. You will have the space to think deeply about questions linked to your own passions and professional goals and will develop a project based on an issue that you care about.
As well as knowledge specific to your area of study, studying at Edinburgh Futures Institute will give you the skills and understanding you need to become a creative, confident, and critical citizen in a fast-changing world.
These skills include:
* the ability to interrogate issues of global scope using perspectives from across disciplines
* creative and analytic approaches to knowledge
* core data skills
* data ethics
You can join us regardless of whether you already have experience or practical skills in the use and application of digital data.
| Level | SCQF Level 11 |
|---|---|
| Entry requirements | Entry requirements for individual programmes vary, so please check the details for the specific programme you wish to apply for on the University of Edinburgh website. You will also need to meet the University’s language requirements. |
| Location | Central area campus George Square Edinburgh EH8 9JZ |
Summary
**A new, interdisciplinary degree with Edinburgh Futures Institute**
Services – and how they are designed and managed across the public, third, and private sectors – are vital to the future of economies and societies across the globe. This innovative new Masters programme uniquely integrates service management and service design in the context of a data-driven society, and is taught by academic experts from management, design and data-related fields.
It is intended for those who plan to build careers in service-related areas across the private, public and third sectors. It supports students to develop the critical, creative and data skills that are essential to their success.
Unlike other programmes, this distinctive programme considers service management and service design as part of an integrated whole. We cannot design services without understanding how they are to be delivered and managed, and we cannot manage services without understanding how and why they have been designed. Working from this perspective you will develop an engaged and critical understanding of service management and service design that will underpin your career development.
Developing core data skills, both analogue and digital, and an advanced understanding of the implications of service design and management, you will explore the core characteristics of ‘service’ and ‘services,' understanding how they can be designed, managed and delivered to add value to their consumers and users. You will look at the implications of the data-driven society for the service sector, and what this means for the management and design of services. The programme will also give you a deep understanding of how value is defined, created and embedded in service delivery.
**Postgraduate study at the Edinburgh Futures Institute**
This programme is part of an interconnected portfolio of postgraduate study in the Edinburgh Futures Institute (EFI).
EFI supports interdisciplinary teaching, learning and research that is focused on complex global and social challenges. Our programmes are taught by academic experts from many different subject areas.
As an EFI student, you will develop creative, critical and data-informed thinking that cuts across traditional disciplinary boundaries. You will have the space to think deeply about questions linked to your own passions and professional goals and will develop a project based on an issue that you care about.
As well as knowledge specific to your area of study, studying at Edinburgh Futures Institute will give you the skills and understanding you need to become a creative, confident and critical citizen in a fast-changing world.
These skills include:
- core data skills
- data ethics
- the ability to interrogate issues of global scope using methods from across disciplines
- creative and analytic approaches to knowledge
You can join us regardless of whether you already have skills in the use and application of digital data.
| Level | SCQF Level 11 |
|---|---|
| Entry requirements | Entry requirements for individual programmes vary, so please check the details for the specific programme you wish to apply for on the University of Edinburgh website. You will also need to meet the University’s language requirements. |
| Location | Central area campus George Square Edinburgh EH8 9JZ |
Summary
**A new, interdisciplinary degree with Edinburgh Futures Institute**
Services – and how they are designed and managed across the public, third, and private sectors – are vital to the future of economies and societies across the globe. This innovative new Masters programme uniquely integrates service management and service design in the context of a data-driven society, and is taught by academic experts from management, design and data-related fields.
It is intended for those who plan to build careers in service-related areas across the private, public and third sectors. It supports students to develop the critical, creative and data skills that are essential to their success.
Unlike other programmes, this distinctive programme considers service management and service design as part of an integrated whole. We cannot design services without understanding how they are to be delivered and managed, and we cannot manage services without understanding how and why they have been designed. Working from this perspective you will develop an engaged and critical understanding of service management and service design that will underpin your career development.
Developing core data skills, both analogue and digital, and an advanced understanding of the implications of service design and management, you will explore the core characteristics of ‘service’ and ‘services,' understanding how they can be designed, managed and delivered to add value to their consumers and users. You will look at the implications of the data-driven society for the service sector, and what this means for the management and design of services. The programme will also give you a deep understanding of how value is defined, created and embedded in service delivery.
**Postgraduate study at the Edinburgh Futures Institute**
This programme is part of an interconnected portfolio of postgraduate study in the Edinburgh Futures Institute (EFI).
EFI supports interdisciplinary teaching, learning and research that is focused on complex global and social challenges. Our programmes are taught by academic experts from many different subject areas.
As an EFI student, you will develop creative, critical and data-informed thinking that cuts across traditional disciplinary boundaries. You will have the space to think deeply about questions linked to your own passions and professional goals and will develop a project based on an issue that you care about.
As well as knowledge specific to your area of study, studying at Edinburgh Futures Institute will give you the skills and understanding you need to become a creative, confident and critical citizen in a fast-changing world.
These skills include:
- core data skills
- data ethics
- the ability to interrogate issues of global scope using methods from across disciplines
- creative and analytic approaches to knowledge
You can join us regardless of whether you already have skills in the use and application of digital data.
| Level | SCQF Level 11 |
|---|---|
| Entry requirements | Entry requirements for individual programmes vary, so please check the details for the specific programme you wish to apply for on the University of Edinburgh website. You will also need to meet the University’s language requirements. |
| Location | Central area campus George Square Edinburgh EH8 9JZ |
Summary
**A new, interdisciplinary degree with Edinburgh Futures Institute**
Services – and how they are designed and managed across the public, third, and private sectors – are vital to the future of economies and societies across the globe. This innovative new Masters programme uniquely integrates service management and service design in the context of a data-driven society, and is taught by academic experts from management, design and data-related fields.
It is intended for those who plan to build careers in service-related areas across the private, public and third sectors. It supports students to develop the critical, creative and data skills that are essential to their success.
Unlike other programmes, this distinctive programme considers service management and service design as part of an integrated whole. We cannot design services without understanding how they are to be delivered and managed, and we cannot manage services without understanding how and why they have been designed. Working from this perspective you will develop an engaged and critical understanding of service management and service design that will underpin your career development.
Developing core data skills, both analogue and digital, and an advanced understanding of the implications of service design and management, you will explore the core characteristics of ‘service’ and ‘services,' understanding how they can be designed, managed and delivered to add value to their consumers and users. You will look at the implications of the data-driven society for the service sector, and what this means for the management and design of services. The programme will also give you a deep understanding of how value is defined, created and embedded in service delivery.
**Postgraduate study at the Edinburgh Futures Institute**
This programme is part of an interconnected portfolio of postgraduate study in the Edinburgh Futures Institute (EFI).
EFI supports interdisciplinary teaching, learning and research that is focused on complex global and social challenges. Our programmes are taught by academic experts from many different subject areas.
As an EFI student, you will develop creative, critical and data-informed thinking that cuts across traditional disciplinary boundaries. You will have the space to think deeply about questions linked to your own passions and professional goals and will develop a project based on an issue that you care about.
As well as knowledge specific to your area of study, studying at Edinburgh Futures Institute will give you the skills and understanding you need to become a creative, confident and critical citizen in a fast-changing world.
These skills include:
- core data skills
- data ethics
- the ability to interrogate issues of global scope using methods from across disciplines
- creative and analytic approaches to knowledge
You can join us regardless of whether you already have skills in the use and application of digital data.
| Level | SCQF Level 11 |
|---|---|
| Entry requirements | Entry requirements for individual programmes vary, so please check the details for the specific programme you wish to apply for on the University of Edinburgh website. You will also need to meet the University’s language requirements. |
| Location | Central area campus George Square Edinburgh EH8 9JZ |
Postgraduate Certificate - PgCert
Summary
**An interdisciplinary degree with Edinburgh Futures Institute**
Services – and how they are designed and managed across the public, third, and private sectors – are vital to the future of economies and societies across the globe. This innovative new Masters programme uniquely integrates service management and service design in the context of a data-driven society, and is taught by academic experts from management, design and data-related fields.
It is intended for those who plan to build careers in service-related areas across the private, public and third sectors. It supports you to develop the critical, creative and data skills that are essential to your success.
Unlike other programmes, this distinctive programme considers service management and service design as part of an integrated whole. We cannot design services without understanding how they are to be delivered and managed, and we cannot manage services without understanding how and why they have been designed. Working from this perspective, you will develop an engaged and critical understanding of service management and service design that will underpin your career development.
Developing core data skills, both analogue and digital, and an advanced understanding of the implications of service design and management, you will:
* explore the core characteristics of ‘service’ and ‘services,' understanding how they can be designed, managed and delivered to add value to their consumers and users
* look at the implications of the data-driven society for the service sector, and what this means for the management and design of services
The programme will also give you a deep understanding of how value is defined, created and embedded in service delivery.
**Postgraduate study at the Edinburgh Futures Institute**
This programme is part of an interconnected portfolio of postgraduate study opportunities at Edinburgh Futures Institute (EFI).
The Futures Institute supports interdisciplinary teaching, learning and research that is focused on complex global and social challenges. Our programmes are taught by academic experts from many different subject areas.
As a Futures Institute student, you should be proactive and motivated. You will be supported to develop creative, critical, and data-informed thinking that cuts across traditional disciplinary boundaries. You will have the space to think deeply about questions linked to your own passions and professional goals and will develop a project based on an issue that you care about.
As well as knowledge specific to your area of study, studying at Edinburgh Futures Institute will give you the skills and understanding you need to become a creative, confident, and critical citizen in a fast-changing world.
These skills include:
* the ability to interrogate issues of global scope using perspectives from across disciplines
* creative and analytic approaches to knowledge
* core data skills
* data ethics
You can join us regardless of whether you already have experience or practical skills in the use and application of digital data.
| Level | SCQF Level 11 |
|---|---|
| Entry requirements | Entry requirements for individual programmes vary, so please check the details for the specific programme you wish to apply for on the University of Edinburgh website. You will also need to meet the University’s language requirements. |
| Location | Central area campus George Square Edinburgh EH8 9JZ |
Summary
**A new, interdisciplinary degree with Edinburgh Futures Institute**
Services – and how they are designed and managed across the public, third, and private sectors – are vital to the future of economies and societies across the globe. This innovative new Masters programme uniquely integrates service management and service design in the context of a data-driven society, and is taught by academic experts from management, design and data-related fields.
It is intended for those who plan to build careers in service-related areas across the private, public and third sectors. It supports students to develop the critical, creative and data skills that are essential to their success.
Unlike other programmes, this distinctive programme considers service management and service design as part of an integrated whole. We cannot design services without understanding how they are to be delivered and managed, and we cannot manage services without understanding how and why they have been designed. Working from this perspective you will develop an engaged and critical understanding of service management and service design that will underpin your career development.
Developing core data skills, both analogue and digital, and an advanced understanding of the implications of service design and management, you will explore the core characteristics of ‘service’ and ‘services,' understanding how they can be designed, managed and delivered to add value to their consumers and users. You will look at the implications of the data-driven society for the service sector, and what this means for the management and design of services. The programme will also give you a deep understanding of how value is defined, created and embedded in service delivery.
**Postgraduate study at the Edinburgh Futures Institute**
This programme is part of an interconnected portfolio of postgraduate study in the Edinburgh Futures Institute (EFI).
EFI supports interdisciplinary teaching, learning and research that is focused on complex global and social challenges. Our programmes are taught by academic experts from many different subject areas.
As an EFI student, you will develop creative, critical and data-informed thinking that cuts across traditional disciplinary boundaries. You will have the space to think deeply about questions linked to your own passions and professional goals and will develop a project based on an issue that you care about.
As well as knowledge specific to your area of study, studying at Edinburgh Futures Institute will give you the skills and understanding you need to become a creative, confident and critical citizen in a fast-changing world.
These skills include:
- core data skills
- data ethics
- the ability to interrogate issues of global scope using methods from across disciplines
- creative and analytic approaches to knowledge
You can join us regardless of whether you already have skills in the use and application of digital data.
| Level | SCQF Level 11 |
|---|---|
| Entry requirements | Entry requirements for individual programmes vary, so please check the details for the specific programme you wish to apply for on the University of Edinburgh website. You will also need to meet the University’s language requirements. |
| Location | Central area campus George Square Edinburgh EH8 9JZ |
Postgraduate Diploma - PgDip
Summary
**An interdisciplinary degree with Edinburgh Futures Institute**
Services – and how they are designed and managed across the public, third, and private sectors – are vital to the future of economies and societies across the globe. This innovative new Masters programme uniquely integrates service management and service design in the context of a data-driven society, and is taught by academic experts from management, design and data-related fields.
It is intended for those who plan to build careers in service-related areas across the private, public and third sectors. It supports you to develop the critical, creative and data skills that are essential to your success.
Unlike other programmes, this distinctive programme considers service management and service design as part of an integrated whole. We cannot design services without understanding how they are to be delivered and managed, and we cannot manage services without understanding how and why they have been designed. Working from this perspective, you will develop an engaged and critical understanding of service management and service design that will underpin your career development.
Developing core data skills, both analogue and digital, and an advanced understanding of the implications of service design and management, you will:
* explore the core characteristics of ‘service’ and ‘services,' understanding how they can be designed, managed and delivered to add value to their consumers and users
* look at the implications of the data-driven society for the service sector, and what this means for the management and design of services
The programme will also give you a deep understanding of how value is defined, created and embedded in service delivery.
**Postgraduate study at the Edinburgh Futures Institute**
This programme is part of an interconnected portfolio of postgraduate study opportunities at Edinburgh Futures Institute (EFI).
The Futures Institute supports interdisciplinary teaching, learning and research that is focused on complex global and social challenges. Our programmes are taught by academic experts from many different subject areas.
As a Futures Institute student, you should be proactive and motivated. You will be supported to develop creative, critical, and data-informed thinking that cuts across traditional disciplinary boundaries. You will have the space to think deeply about questions linked to your own passions and professional goals and will develop a project based on an issue that you care about.
As well as knowledge specific to your area of study, studying at Edinburgh Futures Institute will give you the skills and understanding you need to become a creative, confident, and critical citizen in a fast-changing world.
These skills include:
* the ability to interrogate issues of global scope using perspectives from across disciplines
* creative and analytic approaches to knowledge
* core data skills
* data ethics
You can join us regardless of whether you already have experience or practical skills in the use and application of digital data.
| Level | SCQF Level 11 |
|---|---|
| Entry requirements | Entry requirements for individual programmes vary, so please check the details for the specific programme you wish to apply for on the University of Edinburgh website. You will also need to meet the University’s language requirements. |
| Location | Central area campus George Square Edinburgh EH8 9JZ |
Summary
**A new, interdisciplinary degree with Edinburgh Futures Institute**
Services – and how they are designed and managed across the public, third, and private sectors – are vital to the future of economies and societies across the globe. This innovative new Masters programme uniquely integrates service management and service design in the context of a data-driven society, and is taught by academic experts from management, design and data-related fields.
It is intended for those who plan to build careers in service-related areas across the private, public and third sectors. It supports students to develop the critical, creative and data skills that are essential to their success.
Unlike other programmes, this distinctive programme considers service management and service design as part of an integrated whole. We cannot design services without understanding how they are to be delivered and managed, and we cannot manage services without understanding how and why they have been designed. Working from this perspective you will develop an engaged and critical understanding of service management and service design that will underpin your career development.
Developing core data skills, both analogue and digital, and an advanced understanding of the implications of service design and management, you will explore the core characteristics of ‘service’ and ‘services,' understanding how they can be designed, managed and delivered to add value to their consumers and users. You will look at the implications of the data-driven society for the service sector, and what this means for the management and design of services. The programme will also give you a deep understanding of how value is defined, created and embedded in service delivery.
**Postgraduate study at the Edinburgh Futures Institute**
This programme is part of an interconnected portfolio of postgraduate study in the Edinburgh Futures Institute (EFI).
EFI supports interdisciplinary teaching, learning and research that is focused on complex global and social challenges. Our programmes are taught by academic experts from many different subject areas.
As an EFI student, you will develop creative, critical and data-informed thinking that cuts across traditional disciplinary boundaries. You will have the space to think deeply about questions linked to your own passions and professional goals and will develop a project based on an issue that you care about.
As well as knowledge specific to your area of study, studying at Edinburgh Futures Institute will give you the skills and understanding you need to become a creative, confident and critical citizen in a fast-changing world.
These skills include:
- core data skills
- data ethics
- the ability to interrogate issues of global scope using methods from across disciplines
- creative and analytic approaches to knowledge
You can join us regardless of whether you already have skills in the use and application of digital data.
| Level | SCQF Level 11 |
|---|---|
| Entry requirements | Entry requirements for individual programmes vary, so please check the details for the specific programme you wish to apply for on the University of Edinburgh website. You will also need to meet the University’s language requirements. |
| Location | Central area campus George Square Edinburgh EH8 9JZ |
Edinburgh Futures Institute (EFI) is a large, new and future-facing part of the University of Edinburgh. We give students the chance to explore different and ambitious ways of thinking, collaborating, learning and working.
Rather than being a discipline-based School, our cross-sector, interdisciplinary approach draws together the very best of the University of Edinburgh to enable students to learn and connect across many fields and areas of expertise.
We are collaborating with industry, government and communities to build project-led, flexible and innovative degree programmes linked to leading research and enquiry from across disciplines.
We are opening up education in new ways …
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