Royal College of Art: Service Design

InstitutionRoyal College of Art View institution profile
Department School of Design
Web www.rca.ac.uk
Email admissions@rca.ac.uk
Telephone 020 7590 4444
Study type Taught

Summary

Service Design is the application of design practice to services and experiences. Service design solves problems and transforms the human experience of businesses and industry as well as developing impactful solutions for complex social issues, better public services and citizen centric policy.

The RCA Service Design MA programme is internationally renowned as a pioneer in the development of service design with graduating students leaving to work inside transport, telecommunications, financial services and retail companies, leading consultancies, government departments and international organisations. The course examines the complex cultural, technological and systemic issues facing businesses and governments to create new services for now and the future.

The programme traverses 3 themes:

The creation of new consumer services, with a focus on identifying human needs, transformational services and delivery in complex organisations, for example in retail, banking and hospitality.
The development of public service and policy innovation on topics such as transportation, health and education
Speculative futures to envision radically new services and user experiences driven by technological, environmental and social challenges.
Students work on their projects with an exceptional number of industry and public sector partners to develop innovative solutions that reframe and redesign the world around us.

The curriculum works across the RCA and their partner establishments blending design expertise across all departments with technology and business management from Imperial College’s MBA and Department of Computing.

**About the RCA**
The Royal College of Art, is an internationally renowned art and design university, providing students with unrivalled opportunities to deliver art and design projects that transform the world.

A small, specialist and research-intensive postgraduate university based in the heart of London, the RCA is a high performing institution, a radical traditionalist in a fast paced world. The RCA's approach is founded on the premise that art, design creative thinking, science, engineering and technology must all collaborate to solve today's global challenges.

In February 2019 the RCA was named the world’s leading art and design university for the fifth consecutive year in the QS World University subject rankings.

MA

Royal College of Art 

Applications for the RCA’s September 2020 are now open. Visit the RCA website for up-to-date programme and application information including application deadlines.

The World’s No. 1 University of Art & Design
The Royal College of Art has been at the forefront of innovation and growth for almost two centuries – anticipating societal challenges and delivering real-world impact. Our learning environment remains unique, combining practice-based research with user-centred design traditions, specialist research centres, knowledge exchange and innovation training. The RCA is wholly postgraduate, offering Graduate Diploma, MA, MRes, MPhil and PhD degrees. Based around the four ...

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