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Heriot-Watt University: Operations Management

Institution Heriot-Watt University View institution profile
Department Edinburgh Business School View department profile
Web www.hw.ac.uk/ebs/
Email studywithus@hw.ac.uk
Telephone 0131 451 3729
Study type Taught

Summary

Overview Knowledge in operations management is an important requirement of managers across all business functions and there is an increasing demand for operations management specialists in every type of organisation.

The MSc Operations Management programme has been designed to provide an opportunity to expand, refine and enhance knowledge for those who have worked in industry or previously studied a similar subject. This one-year master’s degree will blend cutting-edge academic thinking with best practices from the industry, to provide you with a highly employable skillset and set you up for careers in operations management.

During the master’s programme, you’ll develop a critical understanding of the features, boundaries, terminology, and conventions of operations management. You’ll study five specialist-taught courses that focus on examining operations management-related theories and practices within a variety of organisation settings, such as industrial, commercial, public, and third sector. You’ll develop a range of specialist skills, techniques, and practices within operations management, informed by the forefront of developments in the discipline. You’ll be instructed on contemporary operations strategy, service operations management, process analysis, and improvement concepts, tools, and techniques to allow you to identify, conceptualise and define recent problems associated with practice, innovation, and implementation of processes and techniques in operations management. You’ll use theories and models to support and understand a range of operations management issues and apply your problem-solving skills to generate strategic options to resolve operations management problems and improve the operational performance of organisations.

Beyond the taught skills and knowledge, you’ll gain key transferrable skills which will set you up for life after graduation. You’ll gain crucial written and verbal communication, ICT, critical evaluation, teamwork, and decision-making skills which will allow for your continued professional development and transition to the workplace. be equipped with the ability to think critically, identify problems, evaluate options, and communicate solutions which will enable you to effectively implement your specialist knowledge to any operations problem you may face in your career.

Expertise Your learning will be informed by the expertise of our research-active academics whose work contributes to the Centre for Logistics and Sustainability which has fed into the UK Government’s carbon policy and the logistics operations of organisations such as:

  • Tesco

  • Coca-Cola

  • John Lewis

  • DHL

  • Sainsbury’s

Your learning environment The MSc Operations Management programme is taught through a combination of lectures, tutorials and group work allowing you to get to know and build relationships with your peers, the teaching staff and academics.

Outside of the classroom, you can join Heriot-Watt’s Business Society which holds regular social events and provides networking opportunities and insights into relevant career prospects.

Accreditation MSc Operations Management is accredited by The Chartered Logistics and Transport through its operations management sector.

MSc

Heriot Watt

About Edinburgh Business School at Heriot-Watt University

Edinburgh Business School (EBS) at Heriot‑Watt University is a global leader in accessible, practice‑oriented education and research that promotes responsible business. With campuses in Edinburgh, Dubai, and Malaysia, we connect more than 14,000 students from 130+ countries and a worldwide alumni network of 49,000.

We specialise in inclusive, experiential learning that equips ambitious postgraduates to tackle real‑world challenges. Our teaching and research drive impact in areas such as innovation, logistics, supply chain management, workplace inclusion, sustainable capitalism, and industrial decarbonisation.

Through strong partnerships with industry and government, we translate …

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